Spearheaded a compelling storytelling experience capturing diverse lived experiences, navigating the sensitivity of the topic by conducting impactful UX research in San Diego, involving over 100 data points and insightful interviews with those affected by homelessness or housing loss.
Designed new customer portals for Sisu, performed UX analysis for VR training modules, and served as product manager using Agile methodology.
Conducted user research on animal shelter donors through self-created surveys and interviews, helped improve The Animal Pad website through Figma and finalized product after creating prototypes for the Animal Pad leaders.
Redesigned UC San Diego's dining hall online food ordering app (Triton2Go) that increased in-app engagement, usage satisfaction and overall user experience quality.
Prototyped a physical kiosk for a boba shop utilizing resources in UCSD that holds an iPad displaying a high-fidelity Figma flow.
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